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Privacy Policy

Commitment to Privacy:
  1. CrazyCamel prioritises the protection of your privacy and is committed to safeguarding any personal information collected through its platform.
  2. This Privacy Policy outlines how CrazyCamel collects, uses, discloses, and protects your personal information in accordance with applicable laws and regulations.
Collection of Personal Information:
  1. Personal information may be collected from you during various interactions with CrazyCamel, including but not limited to account creation, order placement, and communication with customer service.
  2. The types of personal information collected may include your name, contact details, shipping address, payment information, and any other information voluntarily provided by you.
Purpose of Information Use:
  1. Personal information collected by CrazyCamel is primarily used for order processing, fulfilment, and communication related to your purchases and inquiries.
  2. This information may also be used for purposes such as improving our services, customising your shopping experience, and sending promotional offers or newsletters, if you have opted to receive such communications.
Data Sharing and Disclosure:
  1. CrazyCamel does not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.
  2. Personal information may be shared with trusted third-party service providers, such as shipping companies and payment processors, solely for the purpose of fulfilling your orders and providing services on behalf of CrazyCamel.
  3. CrazyCamel may disclose personal information when required to comply with legal obligations, enforce its policies, protect its rights or property, or ensure the safety and security of its users.
Data Security Measures:
  1. CrazyCamel employs industry-standard security measures to protect your personal information from unauthorised access, misuse, alteration, or loss.
  2. These security measures may include encryption, firewalls, secure socket layer (SSL) technology, and regular security audits.
  3. Despite our best efforts, no method of data transmission or storage can guarantee absolute security. However, CrazyCamel continuously strives to implement and maintain robust security practices to safeguard your personal information.
Reviewing and Updating Information:
  1. You have the right to review, update, or delete your personal information stored by CrazyCamel at any time.
  2. To exercise these rights or make changes to your personal information, please contact CrazyCamel’s customer service team or access your account settings on the CrazyCamel platform.
Complete Privacy Policy:
  1. For detailed information about CrazyCamel’s privacy practices, including the types of information collected, the purposes of collection, and your rights regarding your personal information, please review our complete Privacy Policy available on our website.
Modification Clause:
  1. CrazyCamel reserves the right to modify, amend, or update this Privacy Policy at its discretion. Any changes will be effective immediately upon posting on the CrazyCamel website or platform.
Legal Compliance:
  1. By using CrazyCamel’s platform and providing your personal information, you agree to comply with this Privacy Policy, as well as any applicable laws and regulations governing data protection and privacy.
Final Interpretation:
  1. CrazyCamel retains the sole discretion to interpret, apply, and enforce this Privacy Policy in accordance with its business practices and legal obligations.

Other Policies

Product Availability:
  1. Products listed on the CrazyCamel platform are subject to availability. While CrazyCamel endeavours to maintain accurate stock levels, availability may vary and is not guaranteed.
  2. In the event that a product becomes unavailable after an order has been placed, CrazyCamel reserves the right to cancel the order or offer a suitable alternative, based on the customer’s preference and availability.
Order Cancellation and Product Discontinuation:
  1. CrazyCamel retains the right to cancel orders or discontinue products at its discretion, without prior notice.
  2. Circumstances that may lead to order cancellation or product discontinuation include but are not limited to stock unavailability, pricing errors, or unforeseen logistical issues.
  3. In the event of order cancellation or product discontinuation, customers will be promptly notified, and any payments made will be refunded in accordance with CrazyCamel’s refund policy.
Promotional offers and Discounts:
  1. Promotional offers, discounts, and coupon codes provided by CrazyCamel may be subject to specific terms and conditions.
  2. Terms and conditions associated with promotional offers and discounts, including eligibility criteria, validity periods, and redemption instructions, will be clearly communicated to customers at the time of promotion.
  3. CrazyCamel reserves the right to modify, suspend, or terminate promotional offers and discounts at any time, without prior notice, at its discretion.
Customer Awareness:
  1. Customers are encouraged to review and understand the terms and conditions associated with product availability, order cancellation, product discontinuation, and promotional offers before making a purchase on the CrazyCamel platform.
  2. By continuing to use CrazyCamel’s platform and engaging in transactions, customers acknowledge and accept these policies and any associated terms and conditions.
Modification Clause:
  1. CrazyCamel reserves the right to modify, amend, or update these Other Policies at its discretion. Any changes will be effective immediately upon posting on the CrazyCamel website or platform.
Legal Compliance:
  1. By using CrazyCamel’s platform and engaging in transactions, customers agree to comply with these Other Policies, as well as all applicable laws and regulations governing online commerce and consumer rights.
Final Interpretation:
  1. CrazyCamel retains the sole discretion to interpret, apply, and enforce these Other Policies in accordance with its business practices and legal obligations.
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